Leveraging Exit Interviews for Continuous Improvement
Summary
Join our dynamic, 60-minute event to discover how exit interviews can transform your organization, improve employee satisfaction, and boost retention rates. Learn actionable strategies to gather candid feedback, uncover hidden issues, and gain invaluable insights to create a culture of continuous improvement.
Turn exit interviews into a powerful tool for positive organizational change. You will leave this event with:
- Steps to create a safe and confidential environment while gaining useful information
- Keys to encouraging employees to be candid about their experiences
- Ways to solicit constructive feedback that can help your organization improve
- Quantitative and qualitative mechanisms to understand why employees are leaving
- Tools to develop an action plan: address systemic issues in your organization
Program Highlights
Best Practices to Conduct Effective Exit Interviews
- How to pre-plan and conduct consistent and effective exit interviews
- Creating interview formats and determining appropriate questions to ask
- Reporting forms to be used by HR and others involved in the process
- Ways to ensure a comfortable environment to engage the employee
- Listening attentively: employing active empathetic listening techniques
- Legal considerations regarding what to ask, and what not to
Analyzing & Utilizing Exit Interview Feedback
- Methods to analyze, compile, and share key findings
- Developing follow-on action plans based on employee feedback
- Steps to determine reporting requirements and associated criteria
- Monitoring the changes in employee stats: satisfaction, retention, and performance
- Spot systemic issues and implement solutions to improve organizational processes
Live Question & Answer Session – Have your specific questions answered!
About the Speaker
Michelle Coussens, Business Strategist, Plan B Consulting
Michelle Coussens is a frequently sought-after speaker and business strategist for numerous types of organizations on a wide range of topics related to the workplace, including but not limited to talent management, business strategy, and operational effectiveness. She has delivered thousands of signature speeches and training sessions, both online and in person. She holds practical expertise on a variety of HR topics, such as job design, recruiting, onboarding, training and development, performance management, and succession planning.
Program Benefits
In this 60-minute event, you will learn effective methods and techniques that leverage exit interviews to drive meaningful change and improvement within your organization.
If you'd like this program customized for your organization, call us at 1-800-964-6033.
We're certain we can fulfill your training needs, while making it fit in your budget!
SHRM Credits
Premier Learning Solutions is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
HRCI Credits
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
Purchase this On-Demand Workshop
Leveraging Exit Interviews for Continuous Improvement
$199 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive a link to access the recording(s) in your order confirmation email. On-demand recordings also include a copy of the speaker's presentation and the ability to submit your questions to the expert, for up to 7 days after viewing.
$300 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive a link to access the recording(s) in your order confirmation email. On-demand recordings also include a copy of the speaker's presentation and the ability to submit your questions to the expert, for up to 7 days after viewing.
$699 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive access to our full library of on-demand trainings along with the speaker's presentation and handouts for each event.
$899 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive access to our full library of on-demand trainings along with the speaker's presentation and handouts for each event.
Guaranteed to be Good
All training experiences include a 7-day 100% money-back guarantee.
Full-Team Pass
Simply share the invite link with your team so you can learn and grow together!
Yours Forever
The event recording and materials are yours to rewatch and share as you choose.
